Let’s talk quality and customer service

Quality and customer service are the foundations upon which we do business.   We operate under the assumption that if you’re going to bother dressing up then you want to look amazing doing it.  That being said, we use only the best fabrics and trims to create the amazing costumes you see on the rack.  It’s not uncommon for a client to purchase one of our costumes from the rental stock because the quality is that remarkable.  Dressing up is not only fun but it’s liberating.  Putting on one of the beautiful 18th century dresses with panniers and powdered wig transports the wearer to another time and place.  Our associates aim to foster an environment where that transition occurs.  We are trained to be knowledgeable, listen to the clients’ vision, and deliver the best possible costume for that person.  It is a little overwhelming when you walk into the shop for the first time but our associates offer one on one costume consultation to overcome that initial feeling.